Informant’s channel
CONFIDENTIAL CHANNEL
This is a complaints channel that guarantees confidentiality and in which anonymous complaints can also be filed.
These are not emergencies
Why is there a need for a whistleblowing channel?
Law 2/2023, of February 20, regulating the protection of people who report regulatory infringements and the fight against corruption, establishes the need to have a Internal Information System, as a preferential channel for reporting on actions or omissions that may constitute Serious or very serious criminal or administrative infractions.
At the same time, the existence of an Internal Information System is an expression of the commitment of the Fundació Catalana de l’Esplai (Fundesplai) to integrity and ethical behaviour in all its areas of action.
For this reason, the Board of Trustees of Fundesplai has approved this Policy of the Internal Information System in which the complaint channels are identified and the rights and guarantees that assist informants and all people affected by a complaint.
The Board of Trustees has appointed a Head of the Internal Information System, endowed with independence and autonomous powers of supervision and control to guarantee the proper functioning of the Internal Information System.
Who can report?
- The employees and people of the board of trustees.
- Self-employed workers.
- Any person working for or under the supervision and direction of contractors, subcontractors and suppliers.
- Those that communicate information on infringements obtained within the framework of an employment or statutory relationship already terminated.
- Volunteers, interns and workers in training periods.
- Those people whose employment relationship has not yet begun in cases where information on infringements has been obtained during the selection process.
Can commercial claims be made?
What can be reported on this channel?
The Internal Information System may be used to report or report the following conducts:
- Actions or omissions that may constitute a criminal offence or serious or very serious administrative infraction.
- Any action or omission that may constitute an infringement of European Union law.
In the case of Fundesplai employees, they must also report or communicate any reasonable indication of the commission of any irregularity or any act contrary to the Principles of Conduct and Responsible Practices or internal regulations.
Is confidentiality and anonymity guaranteed?
Complaints are filed through the Anonymous Complaints Mailbox. It is a secure communication channel that guarantees the confidentiality of the identity of the informant and any third party mentioned in the communication or complaint and its processing.
The identity of the person making the communication will be considered confidential information and, therefore, will not be revealed, without their consent, to the person or persons affected, preventing access by unauthorized personnel.
However, the data of the people who make the communication may be provided to competent administrative or judicial authorities, to the extent that they are required as a result of any procedure derived from the object of the communication. The transfer of data to administrative or judicial authorities will always be carried out in full compliance with the legislation on protection of personal data.
Anonymous communications are allowed if the informant chooses to remain anonymous. The communication will be accepted, although the processing of this may be limited due to the difficulty of verifying the veracity of it.
What is the procedure once the complaint has been filed?
Fundesplai will assign to each communication received the corresponding codification, will acknowledge received its receipt and will give the corresponding course to it.
The processing of the complaint or communication received will be carried out in accordance with the internal management procedure established for this purpose and respecting in any case the rights and guarantees of all affected parties.