Labour disputes are problematic situations that can affect the mental health and performance of workers. They can arise due to various causes such as lack of resources, work overload, poor distribution of tasks, poor communication or a very demanding environment. Therefore, it is important that companies and entities detect these situations to prevent the discomfort of workers, their productivity and their performance. Barcelona City Council has created the guide ‘Positive conflict management in associations: Mediation’ to help organizations address these conflicts. Main causes…<\/p>\n